We have provided all necessary information for a pleasant getaway here. Everything you need to know about your apartment’s features, about wellness and spa facilities, activities and amenities. We make your stay special.
Which terms of cancellation do apply for my booking?
When booking the flexible rates, the following conditions apply:
22.03 - 22.12.2023: 14 days before arrival
22.12 - 07.01.2024: 60 days before arrival
08.01 - 09.02.2024: 14 days before arrival
10.02 - 04.03.2024: 60 days before arrival
05.03 - 22.12.2024: 14 days before arrival
Thereafter 100% for the entire stay.
Please note that reservations can only be cancelled in written.
We recommend you to take a travel cancellation insurance with „Europäische Reiseversicherung“ which you can find here.
More information: Information sheet HotelstornoPlus | Info sheet Hotel Cancellation Premium.
When can I check in to my apartment?
Your apartment will be ready for you on the day of arrival from 3.00 pm. Please vacate your apartment on departure day by 10.00 am.
What are the opening hours of the wellness area?
Sauna and steam-bath are open daily from 02.00 to 08.00 pm.
In the heated outdoor pool you can swim every day from 08.00 am to 08.00 pm.
Which is included in the service package?
With our service package you are provided with bed linen and towels upon arrival. Furthermore, basic equipment of cleaning materials, toilet paper and kitchen roll is provided in your apartment. You also receive a starter pack including coffee, tea, salt and pepper. Of course, the final cleaning of your apartment is also included in the package.
€ 60,00 for the Premium Apartment 1 Bedroom
€ 75,00 for the Deluxe Apartment 2 Bedrooms
€ 75,00 for the Penthouse Apartment 2 Bedrooms
€ 90,00 for the Executive Apartment 3 Bedrooms
€ 90,00 for the Penthouse Apartment 3 Bedrooms
How are the terms of payment?
Non-refundable rate:
Your stay includes accommodation at the current best available rate.
Free cancellation is not possible and 100% of the total amount must be paid at the time of booking.
We recommend purchasing travel insurance at the time of booking.
Flexible Rate:
A credit card guarantee is required for flexible rate bookings.
Your credit card will not be charged at the time of booking but will be held as a guarantee.
Full payment is due by the appropriate cancellation deadline.
In case of cancellation outside the cancellation deadlines or no-show, we take the liberty to charge or invoice the total amount from the given credit card.
You are welcome to do this by credit card (Mastercard, Visa, Diners Club/Discover, American Express, Union Pay, JCB, Maestro and V Pay) or by bank transfer.
Our bank details:
Tiroler Sparkasse Innsbruck
All-Suite Resort Paznaun
IBAN: AT272050303302705516
BIC: SPIHAT22XXX
What features does my apartment have?
light-flooded living room
- combined kitchen and living room with dining table
- parquet floors
- living area with sofa bed
- satellite TV
- free Wi-Fi
- balcony or terrace with fascinating view
spacious bed and bathrooms
- separable beds in the bedrooms
- safe
- modern bathrooms with tub/shower/toilet or shower/toilet
- hair-dryer
- towels and bed clothes
- wellness bag with bathrobe, slippers and towel
fully equipped kitchen
- dish-washer
- refrigerator
- glass-ceramic cooktop
- combination microwave oven
- pots
- tableware
- cutlery
- filter coffee machine
- toaster
How much does the cleaning of my apartment during my holidays cost?
The costs for intermediate cleaning on request amount to:
€ 60,00 for the Premium Apartment 1 Bedroom
€ 75,00 for the Deluxe Apartment 2 Bedrooms
€ 75,00 for the Penthouse Apartment 2 Bedrooms
€ 90,00 for the Executive Apartment 3 Bedrooms
€ 90,00 for the Penthouse Apartment 3 Bedrooms
Can I have the towels and bed clothes changed during the stay?
Of course! We gladly make your beds fresh and provide new towels and cosy bathrobes in your apartment.
For this service we charge the following fees:
Change of towels: € 8,00 per person/change
Change of bed clothes: € 15,00 per person/change
Change of bathrobes: € 12,00 per person/change
Are there any additional costs or taxes?
All taxes and fees are included in the apartment price, except the fee for final cleaning and tourism tax. Tourism tax is € 3,20 per person per night (from 15 years).
Is it possible to have an additional bed in the apartment?
We gladly arrange the sofa in your apartment as an additional bed. Per person/night we charge € 35 (during off-season/Easter/early summer and autumn) or € 45,00 (Christmas, New Year, in summer and winter). Cots are provided for a fee of € 50,00 and high chairs for a fee of € 30,00 per stay. Please inform us about your needs.
Are pets allowed at the All-Suite Resort Paznaun?
We also welcome your four-legged friend. But it is required to inform us upon booking. We charge a fee of € 29.00 per day/dog exclusive pet food.
One dog is allowed in the Apartment 1 or 2 Bedroom(s),
two dogs are allowed in the Apartment 3 Bedrooms.
Where can I park my car and do you have an electric charging station?
You can park your car in our parking garage. For direct bookers the parking is free. You can also find electric charging stations in our garage (for a fee). Please bring the charging cable for your e-car.
Where can I eat out in Galtür?
You step through the door and stand in the middle of the hustle and bustle of the fifth all-suite resort. We are so happy to become 5 that we dedicate Suite Nº 5 to this resort. Suite Nº 5 is not a classic bar with elaborate drinks and a professional bartender. Here, clichés are turned upside down: cool design, relaxed atmosphere and really good products. A bar.lounge.restaurant for arriving, strengthening, planning adventures and reviewing.
You will also find numerous restaurants and cafés in the Paznauntal for a snack in between or a delicious meal. From rustic alpine huts to hearty inns and fine dining, you will find all kinds of options to pamper your palate.
Where can I go shopping?
You can find everything you need in your holidays, like food and all kinds of convenience goods at the M-Preis supermarket in Galtür. For fresh bread and sweet pastries visit the Bäckerei Kurz.
Do the restaurants offer take-away service?
Some of the restaurants in Galtür also offer take-away service. Enjoy the delights comfortably in your apartment. Find some of the restaurants here:
Tiroler Stube
Wednesday to Monday: 11.30 am - 09.00 pm
Tel.: +43 (0)5443 / 8223 or +43 (0)664 / 7833492
menu
Alpengrill Imbiss Galtür
Wednesday to Monday: 11:00 am – 09:00 pm
Tel.: +43 54438288
menu
Steakhouse & Pizzeria Bierkessel
Monday to Sunday: 11:30 am -10:00 pm
Tel: +43 54438214
menu
Is there a washing machine in the Resort that I can use?
Yes, the washing machine including detergent and dryer can be used free of charge.